Bona Vista provides drinking water  to residents living within the boundaries of the District which includes the cities of Plain City, Farr West, Harrisville and Marriott-Slaterville.  To make it convenient for their residents, these cities have contracted with Bona Vista to bill for services that they offer their residents such as garbage, recycling, storm water, etc.  This allows residents to pay a single bill each month instead of two or more. 

If you have questions regarding services other than your drinking water, please click here to find contact information for your city offices or local service provider. 

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All customers are charged a base rate water fee.  Additional water charges are based on the total number of gallons used during the month.  For a listing of water rates, please click here.  Other charges that may appear on your bill are as follows:
Sewer - This charge is determined by your City
Garbage - This charge is determined by your City
Storm Water - This charge is determined by your City
Other Miscellaneous Charges - These charges are determined by your City.
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Other Items of Interest:
  • Meters are read at the end of the month.
  • This reading is used to generate a bill on the 1st of the following month.
  • All bills are due and payable by the last working day of the month in which they are received. 
  • Bills not paid by the 15th of the following month are considered delinquent and are subject to a late charge.
  • A charge of $10 will be assessed if a delinquent letter is mailed.  At this point, the entire bill is due including the past due balance, the current balance and late charges.
    • If payment is not made and services are terminated (water is shut off), all charges must be paid in full plus a $25 reconnection fee, or $35 for an after-hours reconnection fee.
    • A $25 charge will also be assessed for an un-authorized reconnection of service.
  • A $25 fee will be assessed for all returned checks, auto pays or online payments.